Here are some questions I have heard participants in response to the
    programmes we host here.   Please feel free to comment or ask questions. I
    will respond to your questions.

    THE QUESTIONS:

  • Is this a performance review or measurement system?
  • So, then in what way does it enhance the ways we measure our performance?
  • If it is not the above, then what is it for?
  • Why should this benefit us?
  • Do you have an example of how it has been used in Botswana?
  • Do you know if it is has been used in other countries?
  • Who is Dr Peter Senge?
  • When did this work get published?  What is the research that applies to this
    work?
  • Is there a global network?
  • From where you've come from, in Singapore, how is this work used?
  • Can you say more about the facilitator of this programme?


    DETAILED RESPONSES:


    Is this a performance review or measurement system?

    No, it is not.


    In what way does it enhance the ways we measure our performance?  
    If no, why not?

    It chooses not to go down that pathway because this body of work believes
    that only when an organization chooses not to be disciplined around certain
    core ways of being, would it need to find ways to measure / enhance
    performance.  If it were otherwise disciplined in its ways of being it would not
    need to measure performance to enhance performance (the addage, '"What
    gets measured gets done!" would be bygone ways of the past).


    If it is not the above, then what is it for?

    The programmes in this project takes most everyday notions of learning,  i.e.
    it is a process whereby individuals enhance the capacity to do what they want
    and taking that to the aggregate of organizations. So Learning Organization is
    really nothing more than an organization that continually enhances the
    capacity to create outcomes (as distinct from leaders having to manage
    performance) those members as a whole really want to create.

    It actually comprises five disciplines i.e. Personal Mastery, Shared Vision,
    Mental Models, Team Learning and Systems Thinking. Each of the five
    disciplines represents a lifelong body of study and practice for individuals and
    teams in organizations.

    Business and other human endeavors are systems, bound by invisible
    fabrics of interrelated actions, which often take years (the process of
    change) to fully play out their effects on each other. This is often the reason
    why issues become resistant to change. And since we are part of the
    lacework, it’s doubly hard to see the whole pattern of change.  

    Instead there is a deep tendency to see the changes we need to make as
    being in our outer world, not in our inner world. The central message of the five
    disciplines is more radical than “radical organization design” – which our
    organizations and patterns of change work the way they work, ultimately
    because of how we think and how we interact.

    It is by changing how we think that we can change deeply embedded policies
    and practices. Only by changing how we interact can shared visions, shared
    understandings, and new capacities for coordinated action be established.

    However, instead of the above, we tend to focus on snapshots of isolated
    parts of the system, and wonder why our deepest problems never seem to
    get solved. Learning Organization is a conceptual framework, of knowledge
    and tools, to make the full patterns clearer, and to help us see how to change
    them effectively and often at substantially lower costs.


    Why should this benefit us?

    Most stubborn problems (that resist change) stay the way they do, because
    we have lost sight of systemic interrelatedness that influence the ways we
    interact with each other and therefore create the thoughts that we carry and in
    turn these trigger our behaviours, actions and entrench our deepest attitudes,
    beliefs, our visions and therefore our strategies.  

    These take years to fully play out their effects and it is easy that such
    interrelations escape our attention.  The more we are detracted from seeing
    these, the more they eventually take on a cause-effect relation that becomes
    cyclical in nature or are called "circles of causality".

    Once these are entrenched, the knock-on effects typically are:

  • Spiralling costs (the dearth of every cycle of economic recession that
    really has stayed unfazed despite attempts to expand our influence (by
    globalizing one's “conglomerate”));
  • Declining work attitudes (which we then work hard to shore up with
    coaching / mentoring programmes), improper strategy planning and
    implementation and worsening project work results (which we attempt to
    prop up with  performance management systems and accompanying
    "carrot and stick" HRD/HRM measures);
  • Meanwhile we as leaders lose all patience to look for causes beyond
    our immediate spheres of influences.  Individuals then either work hard
    to protect one's turfs and / or clamber on top of each other to widen
    one's ‘power bases’ and to create destinies and “conglomerates” that
    matter to us.  Just one big vicious cycle!

    Yet throughout it all, we lose sight of these systemic interrelations or as is said
    in Systems Thinking "systemic awareness or intelligence" and continue to fail
    in our best efforts.

    So we are not seeing and learning as an organization aspects that are key for
    sustaining profound change.  After the programme, one will have an
    understanding of the core competencies required for building learning
    organizations and will have the experience of participating in a learning
    community that uncovers these "systemic intelligences".  You will have an
    enhanced ability to think systemically, communicate effectively, and lead
    honourably.


    Do you have an example of how it has been used in Botswana?

    How about three?  Some insights from the application of the tools include:
  • Outcome of this work in Water Affairs Department:  That the water
    shortages in the country may be reversed through the restoration of the
    factors that have inhibited or weakened the effects of the water cycle in
    the country.  That as much as one ‘mines’ water one also needs to be
    addressing and resorting factors that would strengthen or restore the
    rainfall levels falling within the country.  These include building of canals
    to capture storm water/runoffs, sealing water evaporation over the
    dams, engaging in waste water treatment and/or conservation
    programmes.  The effect of all these is to capture up to 94% of the
    rainfall that is lost to the country today.  That is the equivalent of 15x
    more water levels than we capture today from our rainfalls.  The direct
    impact of these is increased crop production across the country that can
    help to reverse the effects of the desertification, improve water & waste
    conservation habits by citizens and these in turn work cumulatively to
    restore / strengthen the water-cycle in the country.  The cycle suggests
    we could even begin to see more rainfall happen eventually in the
    country.
  • Outcome of this work for the Department of Tourism:  The extent to
    which foreigners’ become tourists of the country is a function of the
    extent locals travel within and outside the country as ‘tourists’
    themselves.  The less the latter happens, the more the effort and
    resources one needneeds to attract tourists to one’s country.
  • Outcome of this work for Ministry of Agriculture:  That rate of contribution
    of farming to the country’s GDP is dependant on farmers sees
    producing crops and cattle going beyond subsisting the family’s needs
    to include seeing the nation's needs.  This distinguishes the
    opportunistic farmers from  those who lead the changes and keep
    reinventing themselves. The more farmers shift that view, the easier one
    begins to perceive farming as a long-term strategic intervention.  
    Farmers need to prepare their plot today (small well-focused actions) to
    reap results for the future.


    Do you know if it is has been used in other countries?



    Who is Dr Peter Senge?



    When did this work get published?  What is the research that applies
    to this work?

    The work was first published in 1990.  It has since spawned many other
    publications by the same author.  The research for this work spanned the
    decades of the 1870s through 1980s.


    Is there a global network?



    From where you've come from, in Singapore, how is this work used?

    I have kept a website of the work done by a network in Singapore and
    countless other practitioners in the field there.  Check out this website for
    more information:  http://www.lopn.net


    Can you say more about the facilitator of this programme?



    For more information on this programme, contact Office of the President, +267-
    71383023, Botswana

    PS:       Click the link for 2009-12 Project Calendar
Building Capacities for Learning Organizations
(ALSO REFERRED TO AS SYSTEMS THINKING)
FOR THE PUBLIC SECTOR OF THE REPUBLIC OF BOTSWANA