Richard W. Smith is a depth-educator and organizational development specialist.

Richard is a graduate of the University of Notre Dame and has a graduate degree in
Family Therapy from Christian Theological Seminary in Indianapolis, Indiana.  For the
past 37 years he has been helping individuals, teams, and organizations develop
more fully.  He has facilitated more than 925 seminars, workshops and learning
sessions and has spent more than 45,000 hours working with organizations.  Richard
works with for-profit and not-for-profit organizations of all types and sizes.

His work includes, but is not limited to: Leadership Development & Renewal (Executives, Managers, and Supervisors),
Stress Management, Manager/ Executive Coaching, Building High Performing Teams, Board Development, Renewals for
Professionals (Educators, Nurses, Clergy, Physicians) & Organization Development/Re-Structuring.  In addition to
working within the 50 United States, Richard has provided services to people in 7 other countries.  He has also co-written
and co-developed two graduate degree programs.  Most recently, he has helped develop 8 Leadership
Centers/Institutes – four of these are outside of the United States (England, Holland, Australia, Singapore).  Currently,
Richard is an adjunct faculty member and/or associate of the following: The Center for Creative Leadership
(Greensboro, NC), The Expanded Learning Institute (Carmel, CA), the Physician Leadership Academy – University of St.
Thomas (St. Paul, MN).  He is also a member of the Advisory Board of Creative Leaps International (Putnam Valley, NY),
a member of the Board of Directors, Wolf Technical Services (Indianapolis, IN), a member of the Board of Management,
The Eye Center Group, LLC (Muncie, IN), and a co-founder of the Center for Healing the Executive Spirit (Cincinnati, OH).
In 1975, Richard was introduced to Robert K. Greenleaf’s concepts of the Servant as Leader and he has been studying,
applying and living these concepts ever since.  During the past 26 years he has helped a number of organizations adopt
the servant-as-leader concepts.  In addition to his providing consultation and coaching to organizations, Richard designs
& facilitates retreats/renewals, learning sessions, develops and delivers special programs, delivers keynote addresses,
facilitates Reading & Dialogue groups, and writes.    


The following is a short list of organizations that Richard has worked with:
  • Starbucks Coffee Company, Seattle, Washington
  • PeaceHealth Systems, Seattle, Washington
  • The Center for Creative Leadership, Greensboro, North Carolina.
  • United States Air Force, Senior Officer Leadership Development, Wright-Patterson AFB.
  • Cathedral High School, Indianapolis, Indiana
  • Scecina High School, Indianapolis, Indiana
  • Daughters of Charity Health Care Systems, West Central Region, St. Louis, Missouri.
  • Marezate House, Hilversum, The Netherlands.
  • KLM (Royal Dutch Airlines), Hilversum, The Netherlands
  • AMP Society, Sydney, Australia.
  • The W.K. Kellogg Foundation, Battle Creek, Michigan.
  • The Chamber of Commerce Leadership Initiative, Columbus, Georgia.
  • The Eye Center Group, LLC, Muncie, Indiana.
  • Schneider Engineering Corporation, Indianapolis, Indiana.
  • Ministry of Education, Singapore.
  • The Governor's Office of Employee Relations, Albany, New York.
  • Eli Lilly and Company, London, England & Indianapolis, Indiana.
  • Indiana National Bank, Indianapolis, Indiana.
  • Bank One, Cincinnati, Ohio.
  • Family Advocacy Services, Inc., Baltimore, Maryland.
  • East & West New York Conference of the United Methodist Church, New York.
  • WFYI Public Broadcasting, Indianapolis, Indiana.
  • The Leadership Institute, University of Tennessee, Knoxville, Tennessee.
  • The Inspector General (and Staff), Department of Education, Washington, D.C.
  • Shumacker Isch, CV/PV Surgeons, Indianapolis, Indiana.
  • Agnesian Health Care System, Fond du Lac, Wisconsin.
  • Baylor Medical School, Houston, Texas.
  • The American Association for Higher Education, Washington, D.C.
  • The National Center for Self-Determination & 21st Century Leadership, Portland, Oregon.
  • The National Association for Community Leadership Development, Indianapolis, Indiana.
  • The Foundation for Integrative Leadership, Annapolis, Maryland.
  • ANWB, The Hague, Holland.
  • Austin Medical Center, Austin, Minnesota.
  • Wolf Technical Services, Indianapolis, Indiana
  • Kennesaw State University, Kennesaw, Georgia
  • The American Red Cross, Leadership Development Program.
  • Center for Leadership & Executive Development, University of Dayton, Dayton, Ohio.


During the past 33+ years, Richard has served health care in a variety of ways.  Some of these experiences are listed
below.
  • Methodist Hospital, Indianapolis, Indiana
  • Designed and facilitated a program for Family Practice Residents focusing upon “Facilitating In-Depth
    Conversations with Families.”
  • Co-developed, and taught in, a post-graduate program in family therapy.
  • Co-developed and delivered services and taught in, a medical genetics clinic.
  • Co-developed, and delivered services in, a neuromuscular clinic.
  • Co-facilitated group process learning sessions for psychiatric residents at La Rue D.
  • Carter Hospital, Indianapolis, Indiana.
  • Developed/facilitated learning sessions in family therapy for family practice physicians.
  • Baylor Medical School, Houston, Texas.
  • St. Francis Hospital, Indianapolis, Indiana.
  • Winona Memorial Hospital, Indianapolis, Indiana.
  • Community Hospital, North, Indianapolis, Indiana.
  • Hendricks County Memorial Hospital, Greenfield, Indiana.
  • Shumacker Isch, CV/PV Surgeons, Indianapolis, Indiana.
  • Facilitated a restructuring of the Practice Governance Structure (22 Surgeons).
  • The Eye Center Group, LLC, Muncie, Indiana.
  • Since 1995 Richard’s been a member of the three person Management Board (the other two members are the
    CEO/EMD and a Senior V.P. of the Cardinal Health System – this is a joint venture where the doctors and the
    health care system each own 50% of the Practice).
  • Facilitate physician dialogue groups (monthly 4 hour meetings).  These include all doctors and the CEO for the
    Practice (20 people).
  • Coach doctors and their self-directed teams.
  • Provide other organizational development skills, as needed/requested.
  • Daughters of Charity Health Care System, West Central Region, St. Louis, Missouri.
  • Sisters of St. Joseph Health Care System, Tawas City, Michigan.
  • Designed and facilitated the Robert K. Greenleaf Center’s Leadership Institute for Health Care Professionals
  • PeaceHealth Care Systems.  Seattle, Washington.


During the past 33 years, Richard has worked in a variety of ways within higher education.  Some of these ways are
listed below.
  • Adjunct Faculty Member
  • Indiana University Medical Center, Indianapolis, Indiana.
  • Indiana University-Purdue University, Indianapolis, Indiana.
  • IVY Tech State College, Indianapolis, Indiana.
  • Butler University, Indianapolis, Indiana.
  • University of St. Thomas, Minneapolis, MN
  • Kennesaw State University, Kennesaw, GA


Program/Course Development
  • Developed and delivered courses to Psychiatric Residents, Family Practice Residents, and
  • Graduate students in Medical Genetics: Indiana University Medical Center, Indianapolis.
  • Designed and Co-developed a graduate degree program in Family Therapy for Butler University.  Developed and
    delivered two courses within this program.  
  • Consulted with and Co-designed a graduate degree program in Management/Leadership
  • Studies for Indiana Wesleyan University’s L.E.A.P. Program.  Marion, Indiana.
  • Developed and facilitated a course in Interpersonal Communications for Indiana University-Purdue University,
    Indianapolis.
  • Co-designed and Co-developed a certificate program in Customer Service for Adult Professionals.  Developed and
    facilitated two courses in this certificate program.  Indiana
  • University-Purdue University, Department of Continuing Studies.  Indianapolis, Indiana.
  • Developed and facilitated a course “Sociology of the Family” for the Sociology Department at Indiana University-
    Purdue University, Indianapolis.
  • Developed and facilitated two courses -- Human Resource Management and Organizational Behavior -- for IVY
    Tech State College, Indianapolis.
  • Developed and facilitated a course in “Business Ethics” for Butler University, Indianapolis, Indiana.
  • Developed/ Co-designed an ethical decision-making process for a multinational corp.
  • Co-Designed and Co-Facilitated the Leadership Institute for Higher Education.  This
  • Institute was developed for The Robert K. Greenleaf Center for Servant-Leadership,
  • Indianapolis, Indiana. Richard Co-Facilitated this Institute for four years.
  • Co-Designed and Facilitated an eighteen month intentional community building experience for two colleges –
    Marian College and Ripon College in Wisconsin.
  • Designed and Facilitated a Leadership Academy for the National Center for Self-Determination and 21st Century
    Leadership.  Portland, Oregon.
  • Designed and Facilitated a Leadership Renewal/Retreat for Kennesaw State University Kennesaw, Georgia.
  • Co-designed a year-long Teacher Renewal process for the Ministry of Education, Singapore –   which is available
    to  the teachers in Singapore; Help developed 70 people in Singapore to guide this year-long process.
  • Designed and guided renewal experiences for teachers, staff and administrators – Elementary,    Secondary and
    College/University levels.
  • Designed and guided retreat experiences for Fatima Retreat House, Indianapolis, Indiana.
  • Designed and implemented the concept of a ‘Good Thinking Team’ for schools.


Some of the Institutions of Higher Education that have utilized Richard’s skills
  • Chapman University, Orange, California.
  • La Grange College, La Grange, Georgia.
  • Illinois Community Colleges – 48 of them, Springfield, Illinois.
  • Centennial College – Board of Trustees, Toronto, Canada.
  • Baylor Medical School, Houston, Texas.
  • Kansas State University, Manhattan, Kansas.
  • Kennesaw State University, Kennesaw, Georgia.
  • Indiana State University, Terre Haute, Indiana.
  • Virginia Polytechnical University, Blacksburg, Virginia.
  • Community College League of California.
  • Prescott College, Prescott, Arizona.
  • McMurry University, Abilene, Kansas.
  • University of St. Thomas, St. Paul, Minnesota.
  • University of South Florida, Tampa, Florida.
  • Meridian Community College, Meridian, Mississippi.
  • Knox College, Galesburg, Illinois.
  • Samford University, Birmingham, Alabama.
  • De Paul University, Chicago, Illinois.
  • Marian College, Fond du Lac, Wisconsin.
  • Ripon College, Ripon, Wisconsin.
  • University of Dayton, Dayton, Ohio.
  • Indiana Wesleyan University, Marion, Indiana
  • Girls Brigade. Singapore.